These are unprecedented and challenging times, for everyone. Firstly, our thoughts go out to our local and wider community - we hope you are well and that the people you love are well too.

Here at Doorway we are adapting to face the challenge of Covid-19.

Doorway exists to protect and support some of the most vulnerable young people in our community, so we are keenly aware of the impact Covid-19 could have on them. We provide a lifeline to people whose health will have been compromised through trauma, rough sleeping, poverty and much more besides. Many of the clients we support have multiple and complex health needs.   

So right now, we are working hard.  We are enormously fortunate to have a team who are dedicated to improving the lives of young people and we couldn’t be more grateful for them.

Every possible measure is being taken to protect and safeguard the health and well being of our clients, staff, volunteers and the general public. We are monitoring and implementing UK Government advice and Public Health England (PHE) recommendations.

We have conducted a review of our services and are implementing a number of processes to increase our resilience.

Some of these measures include:

• restricted movement through our properties to reduce footfall and minimise the risk of infection
• telephone assessments
• seeing clients using self-distancing.
• regular client check-ins to assist with detection and monitoring well being
• health education for clients
• visitor bans 
• identification of those with underlying health issues
• homeworking facilities for all non-front line staff

Admittedly, facing this virus isn’t going to be easy. There will also be a strain on our workforce, particularly on our front line staff who, like our NHS don’t have the luxury of working from home. But we are rising to the challenge wherever and however we can.

Quotes from our clients recently:

Thank you so much, I really appreciate whatever it is you can give. I am so thankful that Doorway are still working

Thank you all for everything.  The whole team is amazing we’re all lucky to have a fantastic team always be proud of what you do there’s a lot of us that would be lost without you guys

You can help us to buy a food parcel for a young person or provide urgent support during the crisis

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