In March 2019, Doorway celebrated successfully passing the Advice Quality Standard (AQS) once again. This is a nationally recognised quality mark for organisations providing free, independent advice to members of the public.

 Fran Wilkins, Chair of Trustees, said

“We are so pleased to have been awarded the AQS as it shows that those using our service, as well as those funding our service, that we are working to the best possible professional standards. The team of staff and volunteers have worked very hard to achieve the AQS and the Board will be making sure that they maintain these high standards over the course of the year.”

 The AQS is awarded by the national umbrella group, the Advice Services Alliance. The ASA Director Lindsey Poole said:

“The AQS is a tough benchmark to achieve, particularly in challenging times for the voluntary sector and our clients and we offer our congratulations to Doorway for so clearly making the grade.”

 Doorway proudly displays the AQS logo, joining the community of over 650 organisations across the country of AQS holders. A young person threatened with homelessness said of Doorway’s Advice Service

“It really helped. I was given a lot of options and was helped with them all."